Wi-Fi Performance
Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless performance can be affected by many factors – some within our control, and others within yours. This page explains what can impact your connection and how to get the best possible experience.
Wireless Interference
Wi-Fi operates in shared frequency bands, so other devices using the same frequencies can cause slow speeds, dropped connections, or higher latency. Common sources of interference include:
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Non-Wi-Fi wireless devices, such as:
- Wireless HDMI transmitters
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Bluetooth speakers and headphones
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Wireless keyboards and mice
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Game controllers
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Personal routers, hotspots, and extenders, which create competing networks that are not optimized to avoid interference
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Microwave ovens, especially when located near access points
When possible, use wired peripherals or turn off unnecessary wireless devices near your computer.
Device Hardware and Placement
Not all Wi-Fi adapters perform equally. Performance can be affected by:
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Older adapters that only support 2.4 GHz or earlier standards like 802.11n
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Weak antennas or adapters embedded behind metal cases or desks
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Adapters without cradles, which are limited by their position and can’t be moved for better signal
We recommend using a Wi-Fi 6 (802.11ax) adapter with a desktop cradle and larger antenna. These models can be placed away from your computer, improving reception and stability.
Environmental Factors
Wi-Fi signals can be absorbed or reflected by:
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Metal surfaces and filing cabinets
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Concrete walls
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Water (including aquariums and people)
Repositioning your device or adapter just a few feet can make a noticeable difference.