Wi-Fi Performance

Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless performance can be affected by many factors – some within our control, and others within yours. This page explains what can impact your connection and how to get the best possible experience.

Wireless Interference

Wi-Fi operates in shared frequency bands, so other devices using the same frequencies can cause slow speeds, dropped connections, or higher latency. Common sources of interference include:

• Non-Wi-Fi wireless devices, such as:

  • Wireless HDMI transmitters

  • Bluetooth speakers and headphones

  • Wireless keyboards and mice

  • Game controllers
    

• Personal routers, hotspots, and extenders, which create competing networks that are not optimized to avoid interference

• Microwave ovens, especially when located near access points

When possible, use wired peripherals or turn off unnecessary wireless devices near your computer.

Device Hardware and Placement

Not all Wi-Fi adapters perform equally. Performance can be affected by:

• Older adapters that only support 2.4 GHz or earlier standards like 802.11n

• Weak antennas or adapters embedded behind metal cases or desks

• Adapters without cradles, which are limited by their position and can’t be moved for better signal

We recommend using a Wi-Fi 6 (802.11ax) adapter with a desktop cradle and larger antenna. These models can be placed away from your computer, improving reception and stability.

Environmental Factors

Wi-Fi signals can be absorbed or reflected by:

• Metal surfaces and filing cabinets

• Concrete walls

• Water (including aquariums and people)

Repositioning your device or adapter just a few feet can make a noticeable difference.