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Known Wi-Fi Issues

Sony PlayStation

Sony PlayStation

Sony PlayStations sometimes get confused by the optional encryption on the CU Online Wi-Fi network. The easiest way to resolve this issue is to use CU Online Secure. If you would like to use CU Online, it is still possible to connect, but requires a few extra steps.

If you are encountering this problem, you will see a lock icon on the CU Online network and be prompted for a password if you select it.

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If this occurs, press image.png to re-scan Wi-Fi networks until the lock disappears:

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You can also work around this problem by manually configuring the Wi-Fi network on your PlayStation:

  1. Select "Set Up Manually"

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  2. Select "Use Wi-Fi"

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  3. Select "Enter Manually"

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  4. Enter CU Online for SSID and leave all other settings at the default value.

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  5. Select "Done"
Vizio TVs

Vizio TVs

Some Vizio TVs get confused by the optional encryption on the CU Online Wi-Fi network. The easiest way to resolve this issue is to use CU Online Secure. If you would like to use CU Online, it is still possible to connect, but requires a few extra steps.

If you are encountering this problem, you will not see CU Online in the list of Wi-Fi networks.

To connect, you will need to select the "Hidden Network" option and enter CU Online as the Access Point Name.

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