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Network
University operated network services.
Policies
University policies related to technology.
User Accounts
University account, password, and authentication information.
Telephony
Wi-Fi
Information on university operated Wi-Fi connectivity.
VPN
Information on the university operated remote access VPN service.
User Account Overview
Information on user account provisioning, usage, and lifecycle.
Connecting to VPN
Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote access to on-campus resources. Accessing the VPN from on-campus is not supported and will prevent you from accessing all network resources. You must disconnect the...
Troubleshooting VPN
Error: Authentication failed If you try logging in, but receive an error stating "Authentication failed" after about two minutes, it is probably because you didn't approve the Duo request. After you log in, the Remote Access Service will contact Duo to see i...
Bloomsburg Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac wireless network deployed across the Bloomsburg campus. This network is accessible to all faculty, staff, students, and guests. Accessing the Wireless Network CU Online This wireless network is available fo...
Mansfield Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac/ax wireless network deployed across academic and administrative areas of the Mansfield campus. This network is accessible to all faculty, staff, students, and guests. Accessing the Wireless Network CU Online...
PRP 2550
Acceptable Use of Technology Policy Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: April 21, 2010 Purpose This policy addresses the use of university issued/owned information technology resources. Bloo...
Lock Haven Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac wireless network deployed across academic and administrative areas of the Lock Haven campus. This network is accessible to all faculty, staff, students, and guests. Accessing the Wireless Network Two wireles...
PRP 2510
Information Security Policy Recommended by the General Administrative Committee: February 23, 2016Endorsed by University Forum: April 20, 2016 1. Rationale for Policy The Information Security Policy acknowledges the need to protect the confidentiality...
PRP 3408
Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost and vice President for Academic AffairsEffective date: Fall 2006Notes: Approved by BUCC 02/22/06. Reported to the University Forum 03/01/06. The University assign...
PRP 3410
Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin, Provost and Vice President for Academic AffairsEffective date: Fall 2006Notes: Amended and approved by the Council of Trustees, February 1, 2006. Each student at...
PRP 5365
Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and April 22, 2009.Approved by FORU...
PRP 5366
University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices Usage Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective Date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and Apr...
Faculty/Staff user accounts
Your faculty/staff CU account is your single sign-on account for virtually all university related systems, including campus computers, Microsoft 365 resources including your email, Banner OneSIS, Brightspace, PASSHE Portal/Employee Self-Service, wireless conne...
Password Information
Information on password requirements, lockout policies, and how to change or reset your password. Password policy requirements Faculty/Staff/Students must adhere to the following password requirements when changing their password: Your password must be at...
Student user accounts
Your student CU account is your single sign-on account for virtually all university related systems, including public computers across CU campuses in computer labs, Microsoft 365 resources including your student email, Banner OneSIS, Brightspace, wireless conn...
Two-Factor Authentication
Duo two-factor authentication (2FA) is required for remote access from outside the CU trusted network. Although it may seem like an inconvenience, two-factor authentication is a solution used to protect you from scammers accessing your information and to prot...
Download Cisco Secure Client
The Cisco Secure Client is required to connect to the university's VPN service. Please select your computer's operating system to begin the client download: Android Chromebook iPhone/iPad Linux (64-bit only) MacOS (all) Windows (most computers) Windo...
Known Wi-Fi Issues
Sony PlayStation Sony PlayStations sometimes get confused by the optional encryption on the CU Online Wi-Fi network. It is still possible to connect, but requires a few extra steps. If you are encountering this problem, you will see a lock icon on the CU Onl...
Bloomsburg Telephony
The University owns its own telephone system. The University maintains and supports a 3400 line PBX system, providing service to faculty, staff & students. Dialing Instructions On campus number - dial the four-digit extension. Inter-campus number - dial...