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Device Instructions
Most devices can be connected with just a few quick steps. For some common devices, we’ve provide...
MAC Address Randomization
Most modern smartphones, laptops, and tablets use MAC address randomization by default. This mean...
Device Registration
To improve security and manage access to our campus wireless network, we're introducing a new dev...
Locating your device's MAC address
To register devices without a screen or web browser on the campus network, you’ll need their uniq...
Known Wi-Fi Issues
Apple Devices Apple Devices Not Prompted to Register If you don't automatically get prompted...
Password Information
Information on password requirements, lockout policies, and how to change or reset your password....
Two-Factor Authentication
Duo two-factor authentication (2FA) is required for remote access from outside the CU trusted net...
Download Cisco Secure Client
The Cisco Secure Client is required to connect to the university's VPN service. Please select yo...
Student user accounts
Your student CU account is your single sign-on account for virtually all university related syste...
Prohibited Wireless Devices
To ensure stable, high-performance Wi-Fi across campus, certain types of devices are not permitte...
Wi-Fi Requirements
Supported Devices Our network supports most modern laptops, smartphones, tablets, and other Wi-F...
Wi-Fi Performance
Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless p...
Connecting to VPN
Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote a...
Troubleshooting VPN
Error: Authentication failed If you try logging in, but receive an error stating "Authentication...
Faculty/Staff user accounts
Your faculty/staff CU account is your single sign-on account for virtually all university related...
PRP 5366
University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices ...
PRP 5365
Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Ri...
PRP 3410
Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin,...
PRP 3408
Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost ...
PRP 2510
Information Security Policy Recommended by the General Administrative Committee: February ...