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Locating your device's MAC address

Network Network Registration

To register devices without a screen or web browser on the campus network, you’ll need their uniq...

Updated 2 months ago by Douglas Hoffman

Connecting to Wi-Fi

Network Wi-Fi

Most devices can be connected with just a few quick steps. For some common devices, we’ve provide...

Updated 2 months ago by Douglas Hoffman

Wi-Fi Overview

Network Wi-Fi

Multiple wireless networks are available depending on the use case. The preferred network for per...

Updated 3 months ago by Douglas Hoffman

Prohibited Wireless Devices

Network Wi-Fi

To ensure stable, high-performance Wi-Fi across campus, certain types of devices are not permitte...

Updated 3 months ago by Douglas Hoffman

Wi-Fi Performance

Network Wi-Fi

Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless p...

Updated 3 months ago by Douglas Hoffman

Wi-Fi Requirements

Network Wi-Fi

Supported Devices Our network supports most modern laptops, smartphones, tablets, and other Wi-Fi...

Updated 3 months ago by Douglas Hoffman

Wi-Fi Troubleshooting Guide

Network Wi-Fi

Update Your Device First Operating system updates often include fixes for Wi-Fi problems, updated...

Updated 3 months ago by Douglas Hoffman

Device Registration

Network Network Registration

Before using the University Wi-Fi, personal devices must be registered. Once registered, devices ...

Updated 4 months ago by Douglas Hoffman

MAC Address Randomization

Network Network Registration

Most modern smartphones, laptops, and tablets use MAC address randomization by default. This mean...

Updated 4 months ago by Douglas Hoffman

Password Information

User Accounts

Information on password requirements, lockout policies, and how to change or reset your password....

Updated 6 months ago by Vincent Kozlek

Two-Factor Authentication

User Accounts

Duo two-factor authentication (2FA) is required for remote access from outside the CU trusted net...

Updated 7 months ago by Vincent Kozlek

Download Cisco Secure Client

Network VPN

The Cisco Secure Client is required to connect to the university's VPN service. Please select yo...

Updated 10 months ago by Douglas Hoffman

Student user accounts

User Accounts User Account Overview

Your student CU account is your single sign-on account for virtually all university related syste...

Updated 1 year ago by Vincent Kozlek

Connecting to VPN

Network VPN

Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote a...

Updated 1 year ago by Douglas Hoffman

Troubleshooting VPN

Network VPN

Error: Authentication failed If you try logging in, but receive an error stating "Authentication...

Updated 1 year ago by Douglas Hoffman

Faculty/Staff user accounts

User Accounts User Account Overview

Your faculty/staff CU account is your single sign-on account for virtually all university related...

Updated 2 years ago by Vincent Kozlek

PRP 5366

Policies

University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices ...

Updated 3 years ago by Douglas Hoffman

PRP 5365

Policies

Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Ri...

Updated 3 years ago by Douglas Hoffman

PRP 3410

Policies

Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin,...

Updated 3 years ago by Douglas Hoffman

PRP 3408

Policies

Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost ...

Updated 3 years ago by Douglas Hoffman