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Connecting to Wi-Fi

Network Wi-Fi

Most devices can be connected with just a few quick steps. For some common devices, we’ve provide...

Updated 2 weeks ago by Douglas Hoffman

Known Wi-Fi Issues

Network Wi-Fi

Apple Devices Apple Devices Not Prompted to Register If you don't automatically get prompted...

Updated 2 weeks ago by Douglas Hoffman

Wi-Fi Overview

Network Wi-Fi

Multiple wireless networks are available depending on the use case. The preferred network for per...

Updated 2 weeks ago by Douglas Hoffman

Locating your device's MAC address

Network Network Registration

To register devices without a screen or web browser on the campus network, you’ll need their uniq...

Updated 2 weeks ago by Douglas Hoffman

Device Registration

Network Network Registration

Before using the University Wi-Fi, personal devices must be registered. Once registered, devices ...

Updated 2 weeks ago by Douglas Hoffman

MAC Address Randomization

Network Network Registration

Most modern smartphones, laptops, and tablets use MAC address randomization by default. This mean...

Updated 2 weeks ago by Douglas Hoffman

Password Information

User Accounts

Information on password requirements, lockout policies, and how to change or reset your password....

Updated 1 month ago by Vincent Kozlek

Two-Factor Authentication

User Accounts

Duo two-factor authentication (2FA) is required for remote access from outside the CU trusted net...

Updated 3 months ago by Vincent Kozlek

Download Cisco Secure Client

Network VPN

The Cisco Secure Client is required to connect to the university's VPN service. Please select yo...

Updated 5 months ago by Douglas Hoffman

Student user accounts

User Accounts User Account Overview

Your student CU account is your single sign-on account for virtually all university related syste...

Updated 8 months ago by Vincent Kozlek

Prohibited Wireless Devices

Network Wi-Fi

To ensure stable, high-performance Wi-Fi across campus, certain types of devices are not permitte...

Updated 8 months ago by Douglas Hoffman

Wi-Fi Requirements

Network Wi-Fi

Supported Devices Our network supports most modern laptops, smartphones, tablets, and other Wi-F...

Updated 8 months ago by Douglas Hoffman

Wi-Fi Performance

Network Wi-Fi

Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless p...

Updated 8 months ago by Douglas Hoffman

Connecting to VPN

Network VPN

Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote a...

Updated 1 year ago by Douglas Hoffman

Troubleshooting VPN

Network VPN

Error: Authentication failed If you try logging in, but receive an error stating "Authentication...

Updated 1 year ago by Douglas Hoffman

Faculty/Staff user accounts

User Accounts User Account Overview

Your faculty/staff CU account is your single sign-on account for virtually all university related...

Updated 2 years ago by Vincent Kozlek

PRP 5366

Policies

University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices ...

Updated 2 years ago by Douglas Hoffman

PRP 5365

Policies

Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Ri...

Updated 2 years ago by Douglas Hoffman

PRP 3410

Policies

Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin,...

Updated 2 years ago by Douglas Hoffman

PRP 3408

Policies

Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost ...

Updated 2 years ago by Douglas Hoffman