Search Results

Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote access to on-campus resources. Accessing the VPN from on-campus is not supported and will prevent you from accessing all network resources. You must disconnect the...

Error: Authentication failed If you try logging in, but receive an error stating "Authentication failed" after about two minutes, it is probably because you didn't approve the Duo request. After you log in, the Remote Access Service will contact Duo to see i...

Acceptable Use of Technology Policy Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: April 21, 2010 Purpose This policy addresses the use of university issued/owned information technology resources. Bloo...

Information Security Policy Recommended by the General Administrative Committee: February 23, 2016Endorsed by University Forum: April 20, 2016 1. Rationale for Policy The Information Security Policy acknowledges the need to protect the confidentiality...

Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost and vice President for Academic AffairsEffective date: Fall 2006Notes: Approved by BUCC 02/22/06. Reported to the University Forum 03/01/06. The University assign...

Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin, Provost and Vice President for Academic AffairsEffective date: Fall 2006Notes: Amended and approved by the Council of Trustees, February 1, 2006. Each student at...

Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and April 22, 2009.Approved by FORU...

University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices Usage Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective Date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and Apr...

The Cisco Secure Client is required to connect to the university's VPN service. Please select your computer's operating system to begin the client download: Android Chromebook iPhone/iPad Linux (64-bit only) Linux on ARM64 (some tablets and low-powered...

Apple Devices Apple Devices Not Prompted to Register If you don't automatically get prompted to register your device when connecting to CU Registered Open for the first time: Make sure auto-login is enabled in CU Registered Open settings. If you do no...

Before using the University Wi-Fi, personal devices must be registered. Once registered, devices will be authorized to connect to either: CU Registered Open CU Registered (an encrypted network with a unique, per-device password) Devices registered using...

To register devices without a screen or web browser on the campus network, you’ll need their unique hardware ID, called a MAC address. Every device has one, and it’s usually listed in the network or Wi-Fi settings. Follow the steps below to locate it on your s...

Most modern smartphones, laptops, and tablets use MAC address randomization by default. This means your device generates a temporary, random MAC address each time it connects to a new Wi-Fi network — which is great for privacy on public networks, but causes is...

Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless performance can be affected by many factors – some within our control, and others within yours. This page explains what can impact your connection and how to get th...

Supported Devices Our network supports most modern laptops, smartphones, tablets, and other Wi-Fi–capable devices. Recommended Hardware For the most reliable performance – especially in areas with high signal congestion or heavy device use – we recommend us...

To ensure stable, high-performance Wi-Fi across campus, certain types of devices are not permitted. These devices interfere with campus Wi-Fi operations and can cause widespread performance issues for nearby users. Prohibited Device Types Category ...

Multiple wireless networks are available depending on the use case. The preferred network for personal phones, tablets, and computers is CommonwealthU, which allows you to connect using your CU username and password. Some personal devices do not support usern...

Most devices can be connected with just a few quick steps. For some common devices, we’ve provided complete beginning-to-end instructions below. Follow the guide that matches your device to make sure it connects smoothly to the campus network. Computers Ap...