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Connecting to VPN
Commonwealth University offers a VPN service using the Cisco Secure Client to facilitate remote access to on-campus resources. Accessing the VPN from on-campus is not supported and will prevent you from accessing all network resources. You must disconnect the...
Troubleshooting VPN
Error: Authentication failed If you try logging in, but receive an error stating "Authentication failed" after about two minutes, it is probably because you didn't approve the Duo request. After you log in, the Remote Access Service will contact Duo to see i...
Bloomsburg Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac wireless network deployed across the Bloomsburg campus. This network is accessible to all faculty, staff, students, and guests. Device Registration Beginning June 23, 2025, all personal devices connecting to...
Mansfield Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac/ax wireless network deployed across academic and administrative areas of the Mansfield campus. This network is accessible to all faculty, staff, students, and guests. Device Registration Beginning June 23, 2...
PRP 2550
Acceptable Use of Technology Policy Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: April 21, 2010 Purpose This policy addresses the use of university issued/owned information technology resources. Bloo...
Lock Haven Wi-Fi
Commonwealth University provides an 802.11a/g/n/ac wireless network deployed across academic and administrative areas of the Lock Haven campus. This network is accessible to all faculty, staff, students, and guests. Accessing the Wireless Network Two wireles...
PRP 2510
Information Security Policy Recommended by the General Administrative Committee: February 23, 2016Endorsed by University Forum: April 20, 2016 1. Rationale for Policy The Information Security Policy acknowledges the need to protect the confidentiality...
PRP 3408
Student Use of University Assigned Email Accounts Issued by: James Mackin, Ph.D., Provost and vice President for Academic AffairsEffective date: Fall 2006Notes: Approved by BUCC 02/22/06. Reported to the University Forum 03/01/06. The University assign...
PRP 3410
Student and Pennsylvania Resident Printer Paper Use Policy Issued by: Dr. James E. Mackin, Provost and Vice President for Academic AffairsEffective date: Fall 2006Notes: Amended and approved by the Council of Trustees, February 1, 2006. Each student at...
PRP 5365
Cellular Phone Service and Other Wireless Communications Devices Stipend Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and April 22, 2009.Approved by FORU...
PRP 5366
University Provided Cellular Phone Equipment/Service and Other Wireless Communications Devices Usage Issued by: Dr. Richard H. Rugen, Vice President for Administration and FinanceEffective Date: May 1, 2009Notes: Reviewed by FORUM March 25, 2009 and Apr...
Download Cisco Secure Client
The Cisco Secure Client is required to connect to the university's VPN service. Please select your computer's operating system to begin the client download: Android Chromebook iPhone/iPad Linux (64-bit only) MacOS (all) Windows (most computers) Windo...
Known Wi-Fi Issues
Apple Devices Apple Devices Not Prompted to Register If you don't automatically get prompted to register your device when connecting to CU Online for the first time: Make sure auto-login is enabled in CU Online settings. If you do not have an option f...
Bloomsburg Telephony
The University owns its own telephone system. The University maintains and supports a 3400 line PBX system, providing service to faculty, staff & students. Dialing Instructions On campus number - dial the four-digit extension. Inter-campus number - dial...
Device Registration
To improve security and manage access to our campus wireless network, we're introducing a new device registration system. Before using the University Wi-Fi, all personal devices must be registered. Once registered, devices will be authorized to connect to eit...
Device Instructions
Connecting devices to the network Most devices can be registered and connected with just a few quick steps. For some common or more complicated devices, we’ve provided complete beginning-to-end instructions below. Follow the guide that matches your device to ...
MAC Address Randomization
Most modern smartphones, laptops, and tablets use MAC address randomization by default. This means your device generates a temporary, random MAC address each time it connects to a new Wi-Fi network — which is great for privacy on public networks, but causes is...
Wi-Fi Performance
Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless performance can be affected by many factors – some within our control, and others within yours. This page explains what can impact your connection and how to get th...
Wi-Fi Requirements
Supported Devices Our network supports most modern laptops, smartphones, tablets, and other Wi-Fi–capable devices. Recommended Hardware For the most reliable performance – especially in areas with high signal congestion or heavy device use – we recommend us...
Prohibited Wireless Devices
To ensure stable, high-performance Wi-Fi across campus, certain types of devices are not permitted. These devices interfere with campus Wi-Fi operations and can cause widespread performance issues for nearby users. Prohibited Device Types Category ...