Wi-Fi Performance

Our Wi-Fi network is designed to provide fast, reliable access across campus. However, wireless performance can be affected by many factors – some within our control, and others within yours. This page explains what can impact your connection and how to get the best possible experience.
Wireless Interference
Wi-Fi operates in shared frequency bands, so other devices using the same frequencies can cause slow speeds, dropped connections, or higher latency. Common sources of interference include:
Non-Wi-Fi wireless devices, such as:
Wireless HDMI transmitters
Bluetooth speakers and headphones
Wireless keyboards and mice
Game controllers
Personal routers, hotspots, and extenders, which create competing networks that are not optimized to avoid interference
Microwave ovens, especially when located near access points
When possible, use wired peripherals or turn off unnecessary wireless devices near your computer.
Device Hardware and Placement
Not all Wi-Fi adapters perform equally. Performance can be affected by:
Older adapters that only support 2.4 GHz or earlier standards like 802.11n
Weak antennas or adapters embedded behind metal cases or desks
Adapters without cradles, which are limited by their position and can’t be moved for better signal
We recommend using a Wi-Fi 6 (802.11ax) adapter with a desktop cradle and larger antenna. These models can be placed away from your computer, improving reception and stability.
Environmental Factors
Wi-Fi signals can be absorbed or reflected by:
Metal surfaces and filing cabinets
Concrete walls
Water (including aquariums and people)
Repositioning your device or adapter just a few feet can make a noticeable difference.